FAQ

No two renovation projects are the same. In order to determine how much your window or door replacement project will cost, we will need to fully know your wants and needs. Set up a no-obligation, in-home consultation and we’ll be able to present you with a free quote the day of your consultation. A Pella® design expert will work alongside you to visualize your plan, choose high-quality products and take measurements for your replacements.

In addition to making high-quality products in various styles, we also have payment and finance options to help make your replacement project realistic.

It’s our mission to make sure we answer every one of your questions about windows and doors from Pella of Westerly. We’ll take a look at all the features and choices available to you, including material choices and energy-efficient possibilities. To be sure we can cover all of it, we recommend you schedule about two hours for your consultation appointment.

Your in-home consultation is critical to ensuring your satisfaction with your window and door replacement. It will help you choose the best windows or doors for your Westerly-area home and your budget. It’s best to schedule your complimentary, in-home consultation when each of the decision-makers are able to be present. Our Pella® expert designer will address a host of common questions like:

  • Which materials (vinyl, wood or fiberglass) are right for your Westerly-area home?
  • Which functional features are right for your windows or doors?
  • What level of energy efficiency is right for your home?
  • Which colors do you want?

Precisely quoting your replacement windows or entry door project is dependent on the information we are given during the in-home consultation. You can find out more about in-home consultations here.

Installations of replacement windows and doors from Pella of Westerly are run by a Pella® Expert InstallerSM. Under his or her supervision, Pella-certified installers will work to install your windows or doors. They must complete a thorough set of training courses to ensure your windows and doors are properly installed and match Pella’s warranty criteria. You can learn more about your simple, no-guess installation day here.

Before they can be employed, Pella makes installers to pass a drug test and background check. Our installers are completely protected by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also guaranteed for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and almost all of Canada. How will this impact you? Not only could you notice a decrease in your heating and cooling costs, but you will help lower your impact on the environment.

The advantage of Pella® vinyl windows is that you will not have to paint them. They are made in a host of colors, so you’ll find a color that accompanies your house. We do not recommend painting your vinyl products; this will terminate your warranty.

Pella of Westerly offers services and support that bigger stores can’t. Our professional staff has skill in selling, installing and servicing Pella® windows and doors. You’ll have a specific Pella sales team, comprised of a project manager, local service technicians and quality installers. We typically use the term “single-source accountability.” All you have to do is get ahold of our office, your sales representative or your project manager with any questions or concerns you can think of, and we will get to work answering them.

There are a variety of reasons why Westerly-area people pick Pella of Westerly for their replacement window and door needs. Our success is reliant on customer satisfaction, not stock prices. All of our high-quality windows and doors are crafted with care and serviced by Pella’s expert Direct Sales Network. Unlike other companies who sell only through third-party channels, Pella of Westerly has a dedicated window and entry door showroom. This distinctive way of doing business gives you a highly personal experience with the assistance of a local Pella®-certified team. Whether you are searching for the beauty of wood, the strength of fiberglass or the reduced maintenance of vinyl—Pella of Westerly has a top-notch, energy-efficient and durable solution.

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